Atlas Advantage Support Package

Atlas Advantage members typically are out of the critical path of their project and may be entering the implementation stage where timely service is needed and product version upgrades are essential.

Features/Benefits

• Telephone/Email Support - Atlas Advantage members have direct access to DDC-I customer support personnel during normal business hours. Issues are acknowledged within 2 business days after receipt at DDC-I.
• Software Subscription - New product releases are shipped immediately.
• Club Pricing - Atlas members benefit from club discounts for individual and customized services outside of the program.

Downloads

• Customer Support Fact Sheet