Atlas Advantage members typically are out of the critical path of their project
and may be entering the implementation stage where timely service is needed and
product version upgrades are essential.
Features/Benefits
Telephone/Email Support - Atlas Advantage members have
direct access to DDC-I customer support personnel during normal
business hours. Issues are acknowledged within 2 business days
after receipt at DDC-I.
Software Subscription - New product releases are
shipped immediately.
Web Pass - This password protected web service extends
the reach of the DDC-I support department by providing a readily
available database of technical information for use by Atlas
members in solving problems.
Club Pricing - Atlas members benefit from club discounts
for individual and customized services outside of the program.
Customer Quote:
"Thank you for the excellent support during our evaluation phase... I need to make special mention of Michael, the support and comments he made really put me on the track of finding solutions very fast."
Atlas Advantage members typically are out of the critical path of their project
and may be entering the implementation stage where timely service is needed and
product version upgrades are essential.
